Staff How-To Notes

Step-by-step instructions for various technical tasks.

Set Up & Check Voicemail

At school:

  1. Press the "Message" button on one of our phones
  2. Press * (the star button)
  3. Enter your voicemail box number (check the directory to find yours)
  4. Press # (the pound button)
  5. Enter your password
  6. Press # (the pound button)
  7. Press 1 to check your messages, Press 4 to set up your name and greeting

Outside of school:

  1. Dial 560-3970
  2. Follow instructions 2-7 above!

DPS Email on iPhone or iPod Touch

If you are on a DPS campus and have successfully connected to the "workstation" wireless network (see Mr. Rosenberg for help with this), or if you're off-campus using a relatively unrestricted network connection, follow these instructions to be able to effortlessly check your DPS email from your iPod Touch or iPhone:

  1. Go to the Home screen on your iPod Touch or iPhone
  2. Select "Settings"
  3. Select "Mail, Contacts, Calendars"
  4. Select "Add Account"
  5. Select "Microsoft Exchange"
  6. Enter your email address (firstname.lastname@dpsnc.net)
  7. Type "dpsnc.local" for the "Domain"
  8. Type in your email username (firstname_lastname)
  9. Type in your email password
  10. For "Description" type something descriptive like "DPS Email"
  11. Then select "Done"
  12. At the top of your screen it should then say, "Verifying Exchange account information" which can take a very long time!
  13. When it's finally done, there should be a new blank field where you can enter the server (eas.dpsnc.net)
  14. Select "Next"
  15. On the next screen you can choose to sync your mail, contacts, and/or calendars
  16. Select "Done" and you're done!

Download & Install Windows Updates

Periodically, the DPS IT folks will push down a bunch of system software updates to all of our computers, which, for a time, slows them down significantly. This happens automatically, but there are a few ways you can minimize the inconvenience:

  • Desktop computers and laptops must be turned on and connected to our network to download system software updates.
  • It's best to leave all of the desktop computers on all night for this.
  • It is okay to take your laptop home, just know that if it doesn’t download all of the updates one day, it will resume downloading them as soon as it connects to the DPS network.
  • Your computer will not tell you when it begins or ends this process.
  • This is a 2-step process: first the computer downloads the updates while it’s on the network, then the computer installs those updates while it’s shutting down (many updates can’t be installed while the Operating System is running). If your computer is interrupted while it is in the middle of downloading updates it may ask you to install those updates even though it hasn’t downloaded all of them yet. Your computer will resume downloading the rest of the updates as soon as it can.
  • When some or all of the updates have downloaded, “Install Updates & Shut Down” will appear as an option in the “Shut Down” menu (you use this to shut down, restart, log off, etc.). When all of the updates are finished downloading, it is not necessary to be connected to a network to install them.
  • Select “Install Updates & Shut Down” as soon as you are able, but this will require your computer to be left on for a few minutes as it installs these updates (again, it doesn’t have to be on a network to install updates, only to download them). Avoid forcing your computer off while it is installing updates. Turning off a computer while it is installing updates will make the installation process take even longer the next time.
  • When the process is finished, the computer will shut down on its own. When you boot the computer back up, it will tell you that it needs a moment to “configure” the updates it has just installed. This won’t take too long but it will take a bit longer than normal to boot up. It will also take a bit longer than normal to log in. After that, your computer should behave normally again.

Install a Printer

On a Windows Computer:

This will only work when using Internet Explorer

  1. Open the list of printers in a new browser tab.
  2. Locate and click once on the printer you wish to install from the list on the next page.
  3. On the next screen, locate and click the word "Connect" which should be on the left side of the screen in bold print ("Connect"). If not:
    • check to make sure you are using Internet Explorer
    • click the "Gear" in the upper right corner of the screen to show the Settings menu
    • select "Compatibility View settings
    • click "Add"
    • click "Close" and "Connect" will appear!
    • Click "Connect"
  4. Click "Yes"
  5. It may take up to 30 seconds to complete installation
  6. Click "OK" and you're done!

On a Macintosh Computer:

  1. Open the Printer Setup Utility. It may be in System Settings or in the Utilities folder, depending on which version of the Mac OS you are using
  2. In the new window, select "IP Printer"
  3. Make sure the protocol is set to "Line Printer Daemon - LPD"
  4. Next to "Address" enter the IP address of the printer (Mr. Rosenberg can provide this)
  5. Leave the "Queue" blank
  6. Next to "Print Using" choose the manufacturer of the printer
  7. Below the menufacturer of the printer, you will see a list of printer models that already have their drivers installed onto your computer. If you do not see your printer model listed, you will need to download the driver from the manufacturer's website.

To Network Drives:
"Faculty Share" & "Student Work"

  1. Click the Windows menu in the bottom right corner of the screen
  2. Rt.-Click "Computer"
  3. Select "Map Network Drive..."
  4. Click the "Drive" drop-down menu and select "T"
  5. Where it says "Folder," copy and paste this:
    • \\370rhmfs\faculty_share$
    • Open up "370-RHM" and then "Read-Write" to find the files
  6. Repeat steps 1-3
  7. Click the "Drive" drop-down menu and select "G"
  8. Where it says "Folder," copy and paste this:
    • \\370rhmfs\student_work$
    • Open up “MyCourseShares” to find the files

TV Channels

Channel Network
2 NBC
3 CBS
4 ABC
5 FOX
6 PBS
7 any channel on request
8 Weather
10 CNN
11 Discovery
12 DPS
13 National Geographic
14 Local News 14

This page last updated January 13, 2016